What can i do to protect my floors?
Your hardwood floors can be protected by using felt pads on all furniture. We also recommend keeping a welcome mat and rugs near entryways to remove dirt, pebbles and rock salt from shoes that [...]
How does moisture affect my hardwood flooring?
Excessive moisture can lead to numerous changes to your floor including cupping, buckling or cracking.
I have glue left on my floor from the installation. How do i remove it?
Because there is a wide variety of installation glues available, we recommend that you contact the specific glue manufacturer involved to find out the safest way for removing the product from [...]
I have used an oil base cleaner. How do i get back my floor’s original shine?
Contact the manufacturer of the cleaner to find out how it can be safely removed
Can i use a steam cleaner on my hardwood flooring?
Never use a steam cleaner on a hardwood floor. Its very nature pushes water onto the floor which can cause the finish to bubble as the water gets under the finish. The wood can plump, warp, twist [...]
What should i use to clean my floor?
Use a brand name hardwood cleaner, preferably one that is made by a hardwood flooring manufacturer. Using this type of floor cleaner ensures that the manufacturer has done their research and [...]
What does “random lengths” mean?
The lengths of the hardwood planks will vary. This provides a more natural, unpatterned look when the floor is installed. Often, random lengths are indicated when it says, “1 to 7 feet,” meaning [...]