Faqs

All of our products are carb (California air resource’s board) 2 compliant. The carb 2 compliant standard is one of the most stringent standards in effect to limit formaldehyde emissions. We [...]

Experts agree the best option for radiant heat is engineered hardwood. It is not as thick as solid hardwood, leaving room for the thin heating cables or tubes to lie easily beneath the floors. [...]

Your hardwood floors can be protected by using felt pads on all furniture. We also recommend keeping a welcome mat and rugs near entryways to remove dirt, pebbles and rock salt from shoes that [...]

Excessive moisture can lead to numerous changes to your floor including cupping, buckling or cracking.

Because there is a wide variety of installation glues available, we recommend that you contact the specific glue manufacturer involved to find out the safest way for removing the product from [...]

Contact the manufacturer of the cleaner to find out how it can be safely removed

Never use a steam cleaner on a hardwood floor. Its very nature pushes water onto the floor which can cause the finish to bubble as the water gets under the finish. The wood can plump, warp, twist [...]

Use a brand name hardwood cleaner, preferably one that is made by a hardwood flooring manufacturer. Using this type of floor cleaner ensures that the manufacturer has done their research and [...]

The lengths of the hardwood planks will vary. This provides a more natural, unpatterned look when the floor is installed. Often, random lengths are indicated when it says, “1 to 7 feet,” meaning [...]

Using various size planks will help you create a floor with a natural, authentic feel. Random widths will be just that, random. The planks will not be one standard width. This is a popular choice [...]